Generally, game keys cannot be exchanged or refunded once activated. No, once a key is activated on a platform, the game can only be accessed through that platform.Ĭan I exchange or refund my key after activation? If the problem persists, contact the customer support of the seller from where you purchased the key for assistance.Ĭan I activate a key on one platform and play on another? If your key doesn’t work, first ensure you have entered it correctly without any typing errors. What should I do if my game key does not work? Check the details provided with your key for specific information. Game keys may sometimes include pre-order bonuses or early access, but this varies by product and seller. Yes, after entering your game key on the redemption site, you will be prompted to choose the platform on which you wish to activate the game.ĭoes the key include pre-order bonuses or early access? This title reflects the content of the section, which covers the activation process, includes potential issues that may arise, and addresses common questions regarding the activation of game keys on both Steam and Epic Games platforms.Ĭan I choose on which platform to activate my game (Steam or Epic Games)? Key Activation and Troubleshooting for Steam and Epic Games
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